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HELP...having to recycle my BEFW11S4 too frequently

Author
22 Feb 2005 11:51 PM
Brian S. Jones
All of a sudden I am having to recycle my router several times a day.
Task bar indicates a network connection but I can't connect to
internet/mail or news until I pull the plug and re-energize.

Any clues would  be greatly appreciated.

Running Win XP Home/P-4/Comcast Cable

TIA


Support Our Troops!

Author
23 Feb 2005 2:35 AM
Robert
Brian S. Jones wrote:
> All of a sudden I am having to recycle my router several times a day.
> Task bar indicates a network connection but I can't connect to
> internet/mail or news until I pull the plug and re-energize.
>
> Any clues would  be greatly appreciated.
>
> Running Win XP Home/P-4/Comcast Cable
>
> TIA
>
>
> Support Our Troops!
This may silly but I have had to reboot my modem and my router at the
same time when issues like that happen and it seems to clear things up
for me. I too us Comcast.
Author
26 Feb 2005 2:03 AM
one of goD's primates
Robert wrote:
Show quoteHide quote
> Brian S. Jones wrote:
>
>> All of a sudden I am having to recycle my router several times a day.
>> Task bar indicates a network connection but I can't connect to
>> internet/mail or news until I pull the plug and re-energize.
>>
>> Any clues would  be greatly appreciated.
>>
>> Running Win XP Home/P-4/Comcast Cable
>>
>> TIA
>>
>>
>> Support Our Troops!
>
> This may silly but I have had to reboot my modem and my router at the
> same time when issues like that happen and it seems to clear things up
> for me. I too us Comcast.
Author
26 Feb 2005 2:09 AM
one of goD's primates
I have the same router and I'm also with Comcast.
The problem seems to have started on 23-Feb-05.
I experienced one additional problem,  When I tried to connect to the
router to check on it, I got a "connection refused" messages!  Resetting
seems to have cleared it for now.  But, why did it happen in the first
place?


Robert wrote:

Show quoteHide quote
> Brian S. Jones wrote:
>
>> All of a sudden I am having to recycle my router several times a day.
>> Task bar indicates a network connection but I can't connect to
>> internet/mail or news until I pull the plug and re-energize.
>>
>> Any clues would  be greatly appreciated.
>>
>> Running Win XP Home/P-4/Comcast Cable
>>
>> TIA
>>
>>
>> Support Our Troops!
>
> This may silly but I have had to reboot my modem and my router at the
> same time when issues like that happen and it seems to clear things up
> for me. I too us Comcast.
Author
23 Feb 2005 2:52 AM
Duane Arnold
Brian S. Jones <brian-s-jones@comcast.netnospam> wrote in
news:q4hn1151uuqhs1b23kscmnjnt0q64i99m1@4ax.com:

> All of a sudden I am having to recycle my router several times a day.
> Task bar indicates a network connection but I can't connect to
> internet/mail or news until I pull the plug and re-energize.
>
> Any clues would  be greatly appreciated.
>
> Running Win XP Home/P-4/Comcast Cable
>

How is the device being protected? Do you have an UPS/AVR unit in place and
it's plugged into it. The devices like good clean and constant power and
they don't like spikes on the line due to household appliances switching on
and off all the time. They will go defective if that is happening. I am not
talking about a surge protector laying on the floor plugged into a wall
outlet.

Duane :)
Author
26 Feb 2005 4:06 PM
dold
Brian S. Jones <brian-s-jones@comcast.netnospam> wrote:
> All of a sudden I am having to recycle my router several times a day.
> Task bar indicates a network connection but I can't connect to
> internet/mail or news until I pull the plug and re-energize.


> Running Win XP Home/P-4/Comcast Cable

http://192.168.100.1 is the user interface to some cable modems.
From here, you can sometimes find a "logs" page.  Look for modem reboots,
or T3 and T4 timeouts.  These would indicate a problem with the line coming
in to the modem.  Call Comcast customer service.  After a little detour
because they can't understand why you are calling in if you can get a
connection at this moment, you can usually get them to look at their
records of how often your modem is rebooting.

http://192.168.100.1/logdata.html is the log page on an RCA Modem, that
doesn't show anything worthwhile on the main page.

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Clarence A Dold - Hidden Valley (Lake County) CA USA  38.8,-122.5