I have a Linksys BEFW11S4 wireless 802.11b router with 4 port 10/100
switch.  It was working great here at my house but I upgraded to a G device
and gave it to my daughter.  I have Cable here and she has DSL through Bell
South.  I've heard there are some different setting for DSL but don't know
how to tell my daughter to start.  She lives in Atlanta and I'm in VA and
it's been about a years since I've used the router.  She can't get it to
work even when connected with an Ethernet cable.  I'm not real sure she's
got it connected correctly but I am hoping.  Can anyone shed any light on
the problem?

    Danny

Daniel Carwile wrote:

Show quoteHide quoteBellSouth ADSL uses PPPoE for connecting. There will be a setting in the
router for the type of connection. If you choose PPPoE, the router will
have an area to input the username and password (generally the same as
the main email account) such as MyN***@bellsouth.net/MyPassword.

The Westell modem is also a router. If using the Linksys to assign DHCP
addresses, the DHCP server in the router should be turned off. Also, the
modem should be set to bridged mode since the router will be handling
the connection (actually though, it will work even if the modem is not
set to bridged mode).

1)  Tell her to unplug all LAN and WAN cables from the router

2)  Tell her to press and hold the reset button for 20 seconds - this will
reset everything back to factory defaults

3)  Tell her to read the following manual / instructions ...
ftp://ftp.linksys.com/pdf/befw11s4ug.pdf

also - here is the link to the product support pages ...
http://www.linksys.com/support/support.asp?spid=68



Show quoteHide quote

Daniel Carwile wrote:
If she has Bellsouth DSL then she more that likely has a Westell 2100 or
6100 modem that in its self is a modem/router. She need to gain access
to it first, to set it up this will have to be through the ethernet
port. Connect the Laptop or Desktop to the DSL Modem/Router the unit
that Bellsouth. Then the PC needs to be set to "obtain the address
automatically", this will get an address from the modem.

Now I a assuming here that this is a new install and she has never used
the DSL yet. I would set the modem configuration up as it you were not
going to us a wireless router at this time just to see that see can get
online. If she open a browser and type in the address 192.168.1.254,
that should give her access to the Modem Configuration. Set it up for
PPPoE and put in her user login information.

userid: her-user-n***@bellsouth.net
password: whatever-her-password-is

Then do a save and restart, this should give her access to the network
go out and try to hit www.google.com

Give this a try and the report back and then we can go up the chain and
add the router to the picture.

Take the NOSPAM out it you want to get to my e-mail address. Or just
reply back here.

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