Home All Groups Group Topic Archive Search About

SATA fails to format in Win2000

Author
20 Feb 2005 10:54 AM
Henrik Johannisson
Hi all,

just bought a Maxtor DiamondMax Plus10 200GB SATA but I can not get it to
work in Windows 2000 in my system. My computer system conatins the
following:

MB : ABIT KT7-RAID
HDD : one (1) 20GB HDD, three (3) 200GB HDD, one (1) CDROM

The RAID option is turned off in the BIOS.
IDE Primary Master : 20GB HDD (boot device with Win2000)
IDE Primary Slave : CDROM
IDE Secondary Master : 200GB HDD
IDE Secondary Slave : 200GB HDD

EIO 2 Channels Serial ATA PCI Host Controller Card
(DM-8301 and the non-RAID version).
I have connected the Maxtor to channel 0 (first one)
to the above mentioned controller card.

At startup the system finds all four IDE drives and it also finds the Maxtor
HDD correctly on the first channel. All drives are recognized with correct
size (including SATA).

The I use Windows 2000 Disk Management program (found by clicking Settings
then Control Panel then Administrative Tools then Computer Management). I
put on ID on it (as required by Win2000), then create partition (primary
partition on a basic volume) and then try to format using NTFS and default
allocation unit size. It continues up to 99% and then an error message comes
from "Logical Disk Manager" saying "The format failed to complete
successfully".

Then I tried using Maxtor MaxBlast3 and it did not report any errors
(carried out all creation and formatting without problems). But it could not
use the drive, it seemed like it was not any file system on it.

Then I did a low level format (full, not quick) using Maxtor Powermax 4.21
(i.e. the one supporting SATA). Went to Win2000 Disk Management program, and
tried the above mentioned procedure again but with exactly the same result.

I have the latest Win2000 service pack installed and have also set the
registry value EnableBigLba to 1. The two other 200GB HDD works fine so this
should not cause any problems. No info could be found in Microsoft Knowledge
DB regarding SATA and 48-bit LBA but according to www.48bitlba.com it is the
same requirements on IDE ATA as SATA drives regarding the 48-bit LBA issue.

Can you please help me in this matter, I really need help here!

Best regards, Henrik

p.s
I might missed some vital system information but please ask and I will send
any information necessary.
d.s

Author
20 Feb 2005 5:39 PM
Dee
Henrik Johannisson wrote:
Show quoteHide quote
> Hi all,
>
> just bought a Maxtor DiamondMax Plus10 200GB SATA but I can not get it to
> work in Windows 2000 in my system. My computer system conatins the
> following:
>
> MB : ABIT KT7-RAID
> HDD : one (1) 20GB HDD, three (3) 200GB HDD, one (1) CDROM
>
> The RAID option is turned off in the BIOS.
> IDE Primary Master : 20GB HDD (boot device with Win2000)
> IDE Primary Slave : CDROM
> IDE Secondary Master : 200GB HDD
> IDE Secondary Slave : 200GB HDD
>
> EIO 2 Channels Serial ATA PCI Host Controller Card
> (DM-8301 and the non-RAID version).
> I have connected the Maxtor to channel 0 (first one)
> to the above mentioned controller card.
>
> At startup the system finds all four IDE drives and it also finds the Maxtor
> HDD correctly on the first channel. All drives are recognized with correct
> size (including SATA).
>
> The I use Windows 2000 Disk Management program (found by clicking Settings
> then Control Panel then Administrative Tools then Computer Management). I
> put on ID on it (as required by Win2000), then create partition (primary
> partition on a basic volume) and then try to format using NTFS and default
> allocation unit size. It continues up to 99% and then an error message comes
> from "Logical Disk Manager" saying "The format failed to complete
> successfully".
>
> Then I tried using Maxtor MaxBlast3 and it did not report any errors
> (carried out all creation and formatting without problems). But it could not
> use the drive, it seemed like it was not any file system on it.
>
> Then I did a low level format (full, not quick) using Maxtor Powermax 4.21
> (i.e. the one supporting SATA). Went to Win2000 Disk Management program, and
> tried the above mentioned procedure again but with exactly the same result.
>
> I have the latest Win2000 service pack installed and have also set the
> registry value EnableBigLba to 1. The two other 200GB HDD works fine so this
> should not cause any problems. No info could be found in Microsoft Knowledge
> DB regarding SATA and 48-bit LBA but according to www.48bitlba.com it is the
> same requirements on IDE ATA as SATA drives regarding the 48-bit LBA issue.
>
> Can you please help me in this matter, I really need help here!
>
> Best regards, Henrik
>
> p.s
> I might missed some vital system information but please ask and I will send
> any information necessary.
> d.s
>
>

Did you load the SATA driver?  I may have missed it, but I don't see you
mention loading the SATA driver.
Author
20 Feb 2005 7:45 PM
Henrik Johannisson
Show quote Hide quote
"Dee" <d**@home.net> wrote in message
news:a2bda$4218cb65$438cb7f7$3993@ispnews.usenetserver.com...
> Henrik Johannisson wrote:
> > Hi all,
> >
> > just bought a Maxtor DiamondMax Plus10 200GB SATA but I can not get it
to
> > work in Windows 2000 in my system. My computer system conatins the
> > following:
> >
> > MB : ABIT KT7-RAID
> > HDD : one (1) 20GB HDD, three (3) 200GB HDD, one (1) CDROM
> >
> > The RAID option is turned off in the BIOS.
> > IDE Primary Master : 20GB HDD (boot device with Win2000)
> > IDE Primary Slave : CDROM
> > IDE Secondary Master : 200GB HDD
> > IDE Secondary Slave : 200GB HDD
> >
> > EIO 2 Channels Serial ATA PCI Host Controller Card
> > (DM-8301 and the non-RAID version).
> > I have connected the Maxtor to channel 0 (first one)
> > to the above mentioned controller card.
> >
> > At startup the system finds all four IDE drives and it also finds the
Maxtor
> > HDD correctly on the first channel. All drives are recognized with
correct
> > size (including SATA).
> >
> > The I use Windows 2000 Disk Management program (found by clicking
Settings
> > then Control Panel then Administrative Tools then Computer Management).
I
> > put on ID on it (as required by Win2000), then create partition (primary
> > partition on a basic volume) and then try to format using NTFS and
default
> > allocation unit size. It continues up to 99% and then an error message
comes
> > from "Logical Disk Manager" saying "The format failed to complete
> > successfully".
> >
> > Then I tried using Maxtor MaxBlast3 and it did not report any errors
> > (carried out all creation and formatting without problems). But it could
not
> > use the drive, it seemed like it was not any file system on it.
> >
> > Then I did a low level format (full, not quick) using Maxtor Powermax
4.21
> > (i.e. the one supporting SATA). Went to Win2000 Disk Management program,
and
> > tried the above mentioned procedure again but with exactly the same
result.
> >
> > I have the latest Win2000 service pack installed and have also set the
> > registry value EnableBigLba to 1. The two other 200GB HDD works fine so
this
> > should not cause any problems. No info could be found in Microsoft
Knowledge
> > DB regarding SATA and 48-bit LBA but according to www.48bitlba.com it is
the
> > same requirements on IDE ATA as SATA drives regarding the 48-bit LBA
issue.
> >
> > Can you please help me in this matter, I really need help here!
> >
> > Best regards, Henrik
> >
> > p.s
> > I might missed some vital system information but please ask and I will
send
> > any information necessary.
> > d.s
> >
> >
>
> Did you load the SATA driver?  I may have missed it, but I don't see you
> mention loading the SATA driver.

True, missed that. Yes it is loaded. After having installed the PCI card I
started
the computer and Win2000 found new hardware and asked kindly about driver
files. I directed Win2000 to look at the CD shipped with the controller
card.
It went fine and installed driver routines version something.47 IIRC. When
looking
in the hardware device list, under SCSI, the controller card is listed
without any
yellow exlamation mark. When choosing properties of the controller card, you
can see the Maxtor HHD under Devices.
I also tried to update to the newest drivers from the controller card
manufacturer,
it was something.52 IIRC but it didn't work better. When asking Windows
Update
to find newer version it actually found something.57 but no improvement.

There is one irritating thing, and that is it took almost 4 hours to get the
controller
card to find the harddisk in Win2000. I installed, reinstalled, updated
drivers,
removed card, added card, deleted old driver files etc etc and finally it
was
able to find the harddisk. Unfortunately I don't know what I did in order
for
Win2000 and controller card to find it, so everytime I change drivers there
is a big hazzle of removing and adding for a couple of hours until the
controller
card finds the harddisk. This info might help, since it shouldnt be like
that.
Seems something is really wrong....

/Henrik
Author
21 Feb 2005 7:44 PM
Henrik Johannisson
Show quote Hide quote
"Henrik Johannisson" <henrik.johannis***@telia.com.com> wrote in message
news:pN5Sd.17779$d5.140881@newsb.telia.net...
> "Dee" <d**@home.net> wrote in message
> news:a2bda$4218cb65$438cb7f7$3993@ispnews.usenetserver.com...
> > Henrik Johannisson wrote:
> > > Hi all,
> > >
> > > just bought a Maxtor DiamondMax Plus10 200GB SATA but I can not get it
> to
> > > work in Windows 2000 in my system. My computer system conatins the
> > > following:
> > >
> > > MB : ABIT KT7-RAID
> > > HDD : one (1) 20GB HDD, three (3) 200GB HDD, one (1) CDROM
> > >
> > > The RAID option is turned off in the BIOS.
> > > IDE Primary Master : 20GB HDD (boot device with Win2000)
> > > IDE Primary Slave : CDROM
> > > IDE Secondary Master : 200GB HDD
> > > IDE Secondary Slave : 200GB HDD
> > >
> > > EIO 2 Channels Serial ATA PCI Host Controller Card
> > > (DM-8301 and the non-RAID version).
> > > I have connected the Maxtor to channel 0 (first one)
> > > to the above mentioned controller card.
> > >
> > > At startup the system finds all four IDE drives and it also finds the
> Maxtor
> > > HDD correctly on the first channel. All drives are recognized with
> correct
> > > size (including SATA).
> > >
> > > The I use Windows 2000 Disk Management program (found by clicking
> Settings
> > > then Control Panel then Administrative Tools then Computer
Management).
> I
> > > put on ID on it (as required by Win2000), then create partition
(primary
> > > partition on a basic volume) and then try to format using NTFS and
> default
> > > allocation unit size. It continues up to 99% and then an error message
> comes
> > > from "Logical Disk Manager" saying "The format failed to complete
> > > successfully".
> > >
> > > Then I tried using Maxtor MaxBlast3 and it did not report any errors
> > > (carried out all creation and formatting without problems). But it
could
> not
> > > use the drive, it seemed like it was not any file system on it.
> > >
> > > Then I did a low level format (full, not quick) using Maxtor Powermax
> 4.21
> > > (i.e. the one supporting SATA). Went to Win2000 Disk Management
program,
> and
> > > tried the above mentioned procedure again but with exactly the same
> result.
> > >
> > > I have the latest Win2000 service pack installed and have also set the
> > > registry value EnableBigLba to 1. The two other 200GB HDD works fine
so
> this
> > > should not cause any problems. No info could be found in Microsoft
> Knowledge
> > > DB regarding SATA and 48-bit LBA but according to www.48bitlba.com it
is
> the
> > > same requirements on IDE ATA as SATA drives regarding the 48-bit LBA
> issue.
> > >
> > > Can you please help me in this matter, I really need help here!
> > >
> > > Best regards, Henrik
> > >
> > > p.s
> > > I might missed some vital system information but please ask and I will
> send
> > > any information necessary.
> > > d.s
> > >
> > >
> >
> > Did you load the SATA driver?  I may have missed it, but I don't see you
> > mention loading the SATA driver.
>
> True, missed that. Yes it is loaded. After having installed the PCI card I
> started
> the computer and Win2000 found new hardware and asked kindly about driver
> files. I directed Win2000 to look at the CD shipped with the controller
> card.
> It went fine and installed driver routines version something.47 IIRC. When
> looking
> in the hardware device list, under SCSI, the controller card is listed
> without any
> yellow exlamation mark. When choosing properties of the controller card,
you
> can see the Maxtor HHD under Devices.
> I also tried to update to the newest drivers from the controller card
> manufacturer,
> it was something.52 IIRC but it didn't work better. When asking Windows
> Update
> to find newer version it actually found something.57 but no improvement.
>
> There is one irritating thing, and that is it took almost 4 hours to get
the
> controller
> card to find the harddisk in Win2000. I installed, reinstalled, updated
> drivers,
> removed card, added card, deleted old driver files etc etc and finally it
> was
> able to find the harddisk. Unfortunately I don't know what I did in order
> for
> Win2000 and controller card to find it, so everytime I change drivers
there
> is a big hazzle of removing and adding for a couple of hours until the
> controller
> card finds the harddisk. This info might help, since it shouldnt be like
> that.
> Seems something is really wrong....
>
> /Henrik

Update:

When I tried to flash the BIOS (Silicon Image 3112 chipset i.e. the chipset
everyboy
are using more or less) the program from Silicon Image said that its the
same version
that Im trying to flash and what is inside the controller card, do you want
to retry?
And that was true, I checked it later and it was the same. And of course I
answered
no and quit the program. After that the controller card did not respond at
all meaning
I could not boot at all, not evev get the computer to boot from example a
floppy.

Brought back the controller card to the shop (since it obviously was
something wrong
with it) and since I needed a controller card fast I took what he had in the
shop. He
actullay found some Vantec Serial Ata (one interal, one external), and what
the heck,
I try it.

Put it in, fired up the computer, and starting Win2000. Worked directly,
didnt even
had to install drivers, since that new card also using Silicon Image 3112
(as everyone
else) so Win2000 took my latest installed drivers for the old controller
card and
everything works perfectly.

To summarize, it was 99% something hardware problem with that controller
card
causing my problems. The 1% left was that the controller card didnt like my
computer configuration.

Thanks, Henrik