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Connection Problemsand I've seen many posts with the same problem as mine, but have not found a post where someone described a solution that worked. I've got a Netgear WGR614 version 1 wireless router, which is connected to my dsl modem (SBC service). One pc is wired to the router and works fine. PC #2 is connected with a Netgear WG311V2 wireless card with the latest drivers. Both pc's are running xp with all of the latest updates. Last weekend pc #2 lost connection to the internet. Checking the settings, I found that the address had changed to a 169 IP, which means that it is not obtaining a DHCP IP from the router for some reason. I thought I could get around this by manually typing in the correct IP address (192.168.0.3), subnet mask (255.255.255.0), gateway (192.168.0.1) and DNS servers. Still didn't work. PC #2 is connected to the network, because I can ping back and forth between the two computers and the router, and I can access files on pc#2 from pc#1. It just won't go past the router. I've rebooted everything (router and modem), disabled firewalls, disabled security, made sure MAC filtering was not on, ran xp's tcp/ip diagnostics tools, even ran the NetShell utility to reset the TCP/IP stack. My Norton antivirus does not find any virus problems. It seems that the key question is why it stopped receiving a DHCP IP from the router. I've read many other posts with similar problems. Has anyone out there been able to fix this problem? Thanks for your help. Gene Have you just tried repairing your connection?
Double click on your wireless connection, clck on support and click on repair. What happens? Show quote "WGB" <gbeene***@sbcglobal.net> wrote in message news:qqVOd.29286$by5.14954@newssvr19.news.prodigy.com... > I've been reading this group for days trying to solve my connection > problems and I've seen many posts with the same problem as mine, but have > not found a post where someone described a solution that worked. > > I've got a Netgear WGR614 version 1 wireless router, which is connected to > my dsl modem (SBC service). One pc is wired to the router and works fine. > PC #2 is connected with a Netgear WG311V2 wireless card with the latest > drivers. Both pc's are running xp with all of the latest updates. Last > weekend pc #2 lost connection to the internet. Checking the settings, I > found that the address had changed to a 169 IP, which means that it is not > obtaining a DHCP IP from the router for some reason. I thought I could > get around this by manually typing in the correct IP address > (192.168.0.3), subnet mask (255.255.255.0), gateway (192.168.0.1) and DNS > servers. Still didn't work. PC #2 is connected to the network, because I > can ping back and forth between the two computers and the router, and I > can access files on pc#2 from pc#1. It just won't go past the router. > I've rebooted everything (router and modem), disabled firewalls, disabled > security, made sure MAC filtering was not on, ran xp's tcp/ip diagnostics > tools, even ran the NetShell utility to reset the TCP/IP stack. My Norton > antivirus does not find any virus problems. It seems that the key > question is why it stopped receiving a DHCP IP from the router. > > I've read many other posts with similar problems. Has anyone out there > been able to fix this problem? > > Thanks for your help. > > Gene > hi,
" because I can ping back and forth between the two computers and the router" just wondering if you can ping the wan port on the router? if you cant, then somethings wrong with the router. also please check whether the computer that is connected via a cat-5 to the router gets its address thro' DHCP? if none of the above work then I guess you have a major prob on your hands! Some more info,
Yes, I have tried the repair button. It says "The Repair operation completed. If the problem persists, please contact your network administarator or ISP". No luck there. Yes, the computer connected through the cat-5 does get its address through DHCP. I can ping the router (192.168.0.1), computer #1 (192.168.0.2) and my work laptop (192.168.0.3). The work laptop is connected wirelessly with a netgear WG511 card. I can make all of the settings exactly the same on desktop #2 as on the laptop, and it will still not connect to the internet. Since the laptop is able to connect wirelessly, I do not suspect problems with the router. It appears to be some problem with desktop #2. Since quite a few others are posting with similar problems, could it be a case of adware or virus problems? Or is it more likely a bad wireless card? I am close to wiping the computer and reloading windows. Gene Show quote "WGB" <gbeene***@sbcglobal.net> wrote in message news:qqVOd.29286$by5.14954@newssvr19.news.prodigy.com... > I've been reading this group for days trying to solve my connection > problems and I've seen many posts with the same problem as mine, but have > not found a post where someone described a solution that worked. > > I've got a Netgear WGR614 version 1 wireless router, which is connected to > my dsl modem (SBC service). One pc is wired to the router and works fine. > PC #2 is connected with a Netgear WG311V2 wireless card with the latest > drivers. Both pc's are running xp with all of the latest updates. Last > weekend pc #2 lost connection to the internet. Checking the settings, I > found that the address had changed to a 169 IP, which means that it is not > obtaining a DHCP IP from the router for some reason. I thought I could > get around this by manually typing in the correct IP address > (192.168.0.3), subnet mask (255.255.255.0), gateway (192.168.0.1) and DNS > servers. Still didn't work. PC #2 is connected to the network, because I > can ping back and forth between the two computers and the router, and I > can access files on pc#2 from pc#1. It just won't go past the router. > I've rebooted everything (router and modem), disabled firewalls, disabled > security, made sure MAC filtering was not on, ran xp's tcp/ip diagnostics > tools, even ran the NetShell utility to reset the TCP/IP stack. My Norton > antivirus does not find any virus problems. It seems that the key > question is why it stopped receiving a DHCP IP from the router. > > I've read many other posts with similar problems. Has anyone out there > been able to fix this problem? > > Thanks for your help. > > Gene > what does the routing table on PC #2 look like ?
how does it compare to the routing table on PC #1 ? in a DOS windoiw issue hte command route print", right click, choose select all, then ctrl-C, paste into notepad Routing table for the computer not connecting:
Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Owner>route print =========================================================================== Interface List 0x1 ........................... MS TCP Loopback interface 0x2 ...00 0c f1 b1 80 16 ...... Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport 0x3 ...00 09 5b ba 56 bb ...... NETGEAR WG311v2 802.11g Wireless PCI Adapter - P acket Scheduler Miniport =========================================================================== =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.5 20 127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1 192.168.0.0 255.255.255.0 192.168.0.5 192.168.0.5 20 192.168.0.5 255.255.255.255 127.0.0.1 127.0.0.1 20 192.168.0.255 255.255.255.255 192.168.0.5 192.168.0.5 20 224.0.0.0 240.0.0.0 192.168.0.5 192.168.0.5 20 255.255.255.255 255.255.255.255 192.168.0.5 2 1 255.255.255.255 255.255.255.255 192.168.0.5 192.168.0.5 1 Default Gateway: 192.168.0.1 =========================================================================== Persistent Routes: None Routing table for the laptop that is connecting: Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\>route print =========================================================================== Interface List 0x1 ........................... MS TCP Loopback interface 0x2 ...00 09 5b 92 b6 6d ...... NETGEAR WG511 54 Mbps Wireless PC Card - Packet Scheduler Miniport 0x3 ...00 06 5b ba 85 f5 ...... 3Com 3C920 Integrated Fast Ethernet Controller ( 3C905C-TX Compatible) - Packet Scheduler Miniport =========================================================================== =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.3 25 127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1 192.168.0.0 255.255.255.0 192.168.0.3 192.168.0.3 25 192.168.0.3 255.255.255.255 127.0.0.1 127.0.0.1 25 192.168.0.255 255.255.255.255 192.168.0.3 192.168.0.3 25 224.0.0.0 240.0.0.0 192.168.0.3 192.168.0.3 25 255.255.255.255 255.255.255.255 192.168.0.3 3 1 255.255.255.255 255.255.255.255 192.168.0.3 192.168.0.3 1 Default Gateway: 192.168.0.1 =========================================================================== Persistent Routes: Network Address Netmask Gateway Address Metric 192.168.2.0 255.255.255.0 10.130.128.3 1 C:\> Hope this means something to someone....... <merv.hr***@rogers.com> wrote in message Show quote news:1108164819.064399.32590@f14g2000cwb.googlegroups.com... > > what does the routing table on PC #2 look like ? > > how does it compare to the routing table on PC #1 ? > > in a DOS windoiw issue hte command route print", right click, choose > select all, then ctrl-C, paste into notepad > routing tables look okay, both PC have the correct default gateway.
Please confirm the iP addresses in use in your network 192.168.0.1 NetGear router 192.168.0.2 PC #1 wired - works okay 192.168.0.3 PC #2 wireless with WG511 PC Card - works okay 192.168.0.5 PC #3 wireless with WG311V2 PC Card - does not have Internet access What service pack level are these PCs at - SP1 or SP2 ? Did you try it wired and does it still get errors?
It may be worth trying a few things before you go the route of reformat/reinstall. I do computer repair, and have reinstalled hundreds of systems... Trust me on this, it is NO fun at all....... Always try wired if your can... Unfortunately there are all sorts of progs out there that conflict with the wireless program/drivers... You may want to try totally uninstalling it and the reinstalling it. (software for wireless).... Gene wrote: Show quote > Some more info, > > Yes, I have tried the repair button. It says "The Repair operation > completed. If the problem persists, please contact your network > administarator or ISP". No luck there. > > Yes, the computer connected through the cat-5 does get its address > through DHCP. > > I can ping the router (192.168.0.1), computer #1 (192.168.0.2) and my > work laptop (192.168.0.3). The work laptop is connected wirelessly > with a netgear WG511 card. I can make all of the settings exactly > the same on desktop #2 as on the laptop, and it will still not > connect to the internet. > Since the laptop is able to connect wirelessly, I do not suspect > problems with the router. It appears to be some problem with desktop > #2. Since quite a few others are posting with similar problems, > could it be a case of adware or virus problems? Or is it more likely > a bad wireless card? I am close to wiping the computer and reloading > windows. > Gene > > > > > > "WGB" <gbeene***@sbcglobal.net> wrote in message > news:qqVOd.29286$by5.14954@newssvr19.news.prodigy.com... >> I've been reading this group for days trying to solve my connection >> problems and I've seen many posts with the same problem as mine, but >> have not found a post where someone described a solution that worked. >> >> I've got a Netgear WGR614 version 1 wireless router, which is >> connected to my dsl modem (SBC service). One pc is wired to the >> router and works fine. PC #2 is connected with a Netgear WG311V2 >> wireless card with the latest drivers. Both pc's are running xp >> with all of the latest updates. Last weekend pc #2 lost connection >> to the internet. Checking the settings, I found that the address >> had changed to a 169 IP, which means that it is not obtaining a DHCP >> IP from the router for some reason. I thought I could get around >> this by manually typing in the correct IP address (192.168.0.3), >> subnet mask (255.255.255.0), gateway (192.168.0.1) and DNS servers. Still >> didn't work. PC #2 is connected to the network, because I can >> ping back and forth between the two computers and the router, and I >> can access files on pc#2 from pc#1. It just won't go past the >> router. I've rebooted everything (router and modem), disabled >> firewalls, disabled security, made sure MAC filtering was not on, >> ran xp's tcp/ip diagnostics tools, even ran the NetShell utility to >> reset the TCP/IP stack. My Norton antivirus does not find any virus >> problems. It seems that the key question is why it stopped >> receiving a DHCP IP from the router. I've read many other posts with >> similar problems. Has anyone out >> there been able to fix this problem? >> >> Thanks for your help. >> >> Gene Thanks Peter, maybe I will try moving it downstairs and connecting it wired.
I don't want to do a reformat/reinstall either, just starting to run out of options. I have tried uninstalling and reinstalling the wireless software with no result. Show quote "Peter Pan" <Marcs1102NOSPAM@HotmailNOSPAM.com> wrote in message news:374v2lF5734baU1@individual.net... > Did you try it wired and does it still get errors? > > It may be worth trying a few things before you go the route of > reformat/reinstall. I do computer repair, and have reinstalled hundreds of > systems... Trust me on this, it is NO fun at all....... > > Always try wired if your can... Unfortunately there are all sorts of progs > out there that conflict with the wireless program/drivers... You may want > to try totally uninstalling it and the reinstalling it. (software for > wireless).... > > > Gene wrote: >> Some more info, >> >> Yes, I have tried the repair button. It says "The Repair operation >> completed. If the problem persists, please contact your network >> administarator or ISP". No luck there. >> >> Yes, the computer connected through the cat-5 does get its address >> through DHCP. >> >> I can ping the router (192.168.0.1), computer #1 (192.168.0.2) and my >> work laptop (192.168.0.3). The work laptop is connected wirelessly >> with a netgear WG511 card. I can make all of the settings exactly >> the same on desktop #2 as on the laptop, and it will still not >> connect to the internet. >> Since the laptop is able to connect wirelessly, I do not suspect >> problems with the router. It appears to be some problem with desktop >> #2. Since quite a few others are posting with similar problems, >> could it be a case of adware or virus problems? Or is it more likely >> a bad wireless card? I am close to wiping the computer and reloading >> windows. >> Gene >> >> >> >> >> >> "WGB" <gbeene***@sbcglobal.net> wrote in message >> news:qqVOd.29286$by5.14954@newssvr19.news.prodigy.com... >>> I've been reading this group for days trying to solve my connection >>> problems and I've seen many posts with the same problem as mine, but >>> have not found a post where someone described a solution that worked. >>> >>> I've got a Netgear WGR614 version 1 wireless router, which is >>> connected to my dsl modem (SBC service). One pc is wired to the >>> router and works fine. PC #2 is connected with a Netgear WG311V2 >>> wireless card with the latest drivers. Both pc's are running xp >>> with all of the latest updates. Last weekend pc #2 lost connection >>> to the internet. Checking the settings, I found that the address >>> had changed to a 169 IP, which means that it is not obtaining a DHCP >>> IP from the router for some reason. I thought I could get around >>> this by manually typing in the correct IP address (192.168.0.3), >>> subnet mask (255.255.255.0), gateway (192.168.0.1) and DNS servers. >>> Still didn't work. PC #2 is connected to the network, because I can >>> ping back and forth between the two computers and the router, and I >>> can access files on pc#2 from pc#1. It just won't go past the >>> router. I've rebooted everything (router and modem), disabled >>> firewalls, disabled security, made sure MAC filtering was not on, >>> ran xp's tcp/ip diagnostics tools, even ran the NetShell utility to >>> reset the TCP/IP stack. My Norton antivirus does not find any virus >>> problems. It seems that the key question is why it stopped >>> receiving a DHCP IP from the router. I've read many other posts with >>> similar problems. Has anyone out >>> there been able to fix this problem? >>> >>> Thanks for your help. >>> >>> Gene > > More info,
I hooked the computer up by wiring it to the router using the built-in 10/100. Still does not connect, so I guess it's not a wireless problem. Show quote "Peter Pan" <Marcs1102NOSPAM@HotmailNOSPAM.com> wrote in message news:374v2lF5734baU1@individual.net... > Did you try it wired and does it still get errors? > > It may be worth trying a few things before you go the route of > reformat/reinstall. I do computer repair, and have reinstalled hundreds of > systems... Trust me on this, it is NO fun at all....... > > Always try wired if your can... Unfortunately there are all sorts of progs > out there that conflict with the wireless program/drivers... You may want > to try totally uninstalling it and the reinstalling it. (software for > wireless).... > > > Gene wrote: >> Some more info, >> >> Yes, I have tried the repair button. It says "The Repair operation >> completed. If the problem persists, please contact your network >> administarator or ISP". No luck there. >> >> Yes, the computer connected through the cat-5 does get its address >> through DHCP. >> >> I can ping the router (192.168.0.1), computer #1 (192.168.0.2) and my >> work laptop (192.168.0.3). The work laptop is connected wirelessly >> with a netgear WG511 card. I can make all of the settings exactly >> the same on desktop #2 as on the laptop, and it will still not >> connect to the internet. >> Since the laptop is able to connect wirelessly, I do not suspect >> problems with the router. It appears to be some problem with desktop >> #2. Since quite a few others are posting with similar problems, >> could it be a case of adware or virus problems? Or is it more likely >> a bad wireless card? I am close to wiping the computer and reloading >> windows. >> Gene >> >> >> >> >> >> "WGB" <gbeene***@sbcglobal.net> wrote in message >> news:qqVOd.29286$by5.14954@newssvr19.news.prodigy.com... >>> I've been reading this group for days trying to solve my connection >>> problems and I've seen many posts with the same problem as mine, but >>> have not found a post where someone described a solution that worked. >>> >>> I've got a Netgear WGR614 version 1 wireless router, which is >>> connected to my dsl modem (SBC service). One pc is wired to the >>> router and works fine. PC #2 is connected with a Netgear WG311V2 >>> wireless card with the latest drivers. Both pc's are running xp >>> with all of the latest updates. Last weekend pc #2 lost connection >>> to the internet. Checking the settings, I found that the address >>> had changed to a 169 IP, which means that it is not obtaining a DHCP >>> IP from the router for some reason. I thought I could get around >>> this by manually typing in the correct IP address (192.168.0.3), >>> subnet mask (255.255.255.0), gateway (192.168.0.1) and DNS servers. >>> Still didn't work. PC #2 is connected to the network, because I can >>> ping back and forth between the two computers and the router, and I >>> can access files on pc#2 from pc#1. It just won't go past the >>> router. I've rebooted everything (router and modem), disabled >>> firewalls, disabled security, made sure MAC filtering was not on, >>> ran xp's tcp/ip diagnostics tools, even ran the NetShell utility to >>> reset the TCP/IP stack. My Norton antivirus does not find any virus >>> problems. It seems that the key question is why it stopped >>> receiving a DHCP IP from the router. I've read many other posts with >>> similar problems. Has anyone out >>> there been able to fix this problem? >>> >>> Thanks for your help. >>> >>> Gene > > well, then it sounds as if DHCP is not enabled, or you have MAC filtering
enabled. Something is not right with the router config..... Show quote "Gene" <gbeene***@sbcglobal.net> wrote in message news:cyqPd.8718$D34.299@newssvr12.news.prodigy.com... > More info, > > I hooked the computer up by wiring it to the router using the built-in > 10/100. Still does not connect, so I guess it's not a wireless problem. > > > "Peter Pan" <Marcs1102NOSPAM@HotmailNOSPAM.com> wrote in message > news:374v2lF5734baU1@individual.net... >> Did you try it wired and does it still get errors? >> >> It may be worth trying a few things before you go the route of >> reformat/reinstall. I do computer repair, and have reinstalled hundreds >> of systems... Trust me on this, it is NO fun at all....... >> >> Always try wired if your can... Unfortunately there are all sorts of >> progs out there that conflict with the wireless program/drivers... You >> may want to try totally uninstalling it and the reinstalling it. >> (software for wireless).... >> >> >> Gene wrote: >>> Some more info, >>> >>> Yes, I have tried the repair button. It says "The Repair operation >>> completed. If the problem persists, please contact your network >>> administarator or ISP". No luck there. >>> >>> Yes, the computer connected through the cat-5 does get its address >>> through DHCP. >>> >>> I can ping the router (192.168.0.1), computer #1 (192.168.0.2) and my >>> work laptop (192.168.0.3). The work laptop is connected wirelessly >>> with a netgear WG511 card. I can make all of the settings exactly >>> the same on desktop #2 as on the laptop, and it will still not >>> connect to the internet. >>> Since the laptop is able to connect wirelessly, I do not suspect >>> problems with the router. It appears to be some problem with desktop >>> #2. Since quite a few others are posting with similar problems, >>> could it be a case of adware or virus problems? Or is it more likely >>> a bad wireless card? I am close to wiping the computer and reloading >>> windows. >>> Gene >>> >>> >>> >>> >>> >>> "WGB" <gbeene***@sbcglobal.net> wrote in message >>> news:qqVOd.29286$by5.14954@newssvr19.news.prodigy.com... >>>> I've been reading this group for days trying to solve my connection >>>> problems and I've seen many posts with the same problem as mine, but >>>> have not found a post where someone described a solution that worked. >>>> >>>> I've got a Netgear WGR614 version 1 wireless router, which is >>>> connected to my dsl modem (SBC service). One pc is wired to the >>>> router and works fine. PC #2 is connected with a Netgear WG311V2 >>>> wireless card with the latest drivers. Both pc's are running xp >>>> with all of the latest updates. Last weekend pc #2 lost connection >>>> to the internet. Checking the settings, I found that the address >>>> had changed to a 169 IP, which means that it is not obtaining a DHCP >>>> IP from the router for some reason. I thought I could get around >>>> this by manually typing in the correct IP address (192.168.0.3), >>>> subnet mask (255.255.255.0), gateway (192.168.0.1) and DNS servers. >>>> Still didn't work. PC #2 is connected to the network, because I can >>>> ping back and forth between the two computers and the router, and I >>>> can access files on pc#2 from pc#1. It just won't go past the >>>> router. I've rebooted everything (router and modem), disabled >>>> firewalls, disabled security, made sure MAC filtering was not on, >>>> ran xp's tcp/ip diagnostics tools, even ran the NetShell utility to >>>> reset the TCP/IP stack. My Norton antivirus does not find any virus >>>> problems. It seems that the key question is why it stopped >>>> receiving a DHCP IP from the router. I've read many other posts with >>>> similar problems. Has anyone out >>>> there been able to fix this problem? >>>> >>>> Thanks for your help. >>>> >>>> Gene >> >> > > A big thanks to all those who took the time to help me with my connection
problems. I never did find an easy solution and yesterday fianlly gave up. I backed up the data files and used the recovery cd's that came with the computer to restore it to it's original state. I then reloaded some programs and the data files, did all of the windows updates, and it's working great. I would have liked to keep trying, but the kids wanted their computer back running right. At least I learned a lot about wireless connections..... Thanks again for all of the help. Show quote "WGB" <gbeene***@sbcglobal.net> wrote in message news:qqVOd.29286$by5.14954@newssvr19.news.prodigy.com... > I've been reading this group for days trying to solve my connection > problems and I've seen many posts with the same problem as mine, but have > not found a post where someone described a solution that worked. > > I've got a Netgear WGR614 version 1 wireless router, which is connected to > my dsl modem (SBC service). One pc is wired to the router and works fine. > PC #2 is connected with a Netgear WG311V2 wireless card with the latest > drivers. Both pc's are running xp with all of the latest updates. Last > weekend pc #2 lost connection to the internet. Checking the settings, I > found that the address had changed to a 169 IP, which means that it is not > obtaining a DHCP IP from the router for some reason. I thought I could > get around this by manually typing in the correct IP address > (192.168.0.3), subnet mask (255.255.255.0), gateway (192.168.0.1) and DNS > servers. Still didn't work. PC #2 is connected to the network, because I > can ping back and forth between the two computers and the router, and I > can access files on pc#2 from pc#1. It just won't go past the router. > I've rebooted everything (router and modem), disabled firewalls, disabled > security, made sure MAC filtering was not on, ran xp's tcp/ip diagnostics > tools, even ran the NetShell utility to reset the TCP/IP stack. My Norton > antivirus does not find any virus problems. It seems that the key > question is why it stopped receiving a DHCP IP from the router. > > I've read many other posts with similar problems. Has anyone out there > been able to fix this problem? > > Thanks for your help. > > Gene >  |
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